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Chatrium Connect
Meet Chatrium Connect, our digital host.

After a long day of exploration or at work, let Chatrium Connect know what you need! You can schedule housekeeping service, order in-room dining or pre-set your room temperature remotely through Chatrium Connect. Our digital host can do it all, so that you can put your feet up and enjoy the remarkable.

Download Chatrium Connect via apple or android app store for free and to stay connected!

Live Chat & Messaging

Start messaging with us on your favorite messaging application or (our) Chatrium Connect. Our hosts are here to assist! With an account on the Chatrium Connect, we will be able to track our conversation to ensure no matter which platform you use we are there for you. Our chat system also includes basic translation so just type away. 

Personal Account

Create your account with us to track your loyalty program points, bookings, reservation, conversations, folio and more! No matter if you are a resident or a hotel guest, a Chatrium account will ensure you won’t miss a single beat.


Once you have made a reservation with us you can start planning your trip on our application. You can book tours, restaurants, spa treatments or plan a surprise welcome. Our team will send you reminders to make sure you don't miss a single activity. Make the most out of your business trip or holiday with Chatrium Connect.

Everything is within your fingertips: simply let us know your needs.

Mobile Check in/out

Why not save time at the lobby. You can seamlessly check-in and out on Chatrium Connect no matter where you are, on your ride from the airport or in the lobby lounge. Looking for a late check-out or an early check-in? Look no further, you can make in-app purchase or inquire for your preferred timing.

What’s more, feel free to request a Mobile Key on Chatrium Connect or at the lobby. Now your phone will replace the physical keycards for all access at the property.

Mobile Key

With Chatrium Connect you no longer need a room key; you can just use your device. With your mobile key you can maintain safe distancing and reduce surface contact, as room entry will be completely contactless. With your new mobile key via Chatrium Connect you will always be safe and secure at Chatrium. 

Personalize your experience

Tell us or show us what you like. Let us know your preferences on Chatrium Connect and our hosts will finding ways to surprise you. From your favorite pillow, room temperature, scent to food preferences! Our hosts want you to experience the remarkable.

In-Room Request

Tired of making calls? Make housekeeping requests, book spa treatments and order meals anywhere on Chatrium Connect. All your requests are closely monitored and meticulously executed. Our application comes in various different languages so that you can read using your native language.

Digital Food Menus (mobile dining)

Explore all our restaurant and bar menus and other information on the explore page! Try order any of our meals without touching a physical menu. Our menu comes in various languages with accompanying pictures.

Digital Compendium

Read our compendiums on your mobile device in your native language. From breakfast hours, yoga classes or shuttle boats, we have it all on our application. Simply select any menu on the My Stay page to start browsing.

Loyalty Program

Chatrium Point Plus (CPP+) is the loyalty program of Chatrium Hotels & Residences and has been designed to recognize and reward our most valued guests for their loyalty and trust. With Chatrium Connect you can track your CPP+ membership and check how many points you have and what you can spend your points on. 

Food Delivery

When you download Chatrium Connect to your mobile device you will have access to a range of delicious cuisine direct from the top chefs at Chatrium. Browse through all our menus and make you choice from a selection of mouthwatering dishes, and then with a few taps on your device you can order food and have it delivered directly to you.

Book your ….Excursion, Limousine, Spa

With Chatrium Connect, making bookings for extra services during your time with us could not be easier. Whether you need a limousine to the airport, fancy an indulgent and relaxing spa treatment or want to go on an exciting excursion, just browse through the app and book whatever you need in seconds. 

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